To better serve you we have moved to a new location. If you wish to pick up your items at our new location, you must have it paid for, and processed, like a shipped order. We only have a will call counter, and cannot pick orders while you wait. Thanks. Triode Electronics Inc. 3890 Commerce Drive St. Charles, IL 60174 USA Phone: 773-427-8823 (773-Has-Tube) "Worldwide Service, Neighborhood Prices" since 1985 If you are having problems with checking out of our web store or with Yahoo! Wallet, please try logging/signing out of Yahoo! before trying to place an order. Also if you have old cookies from us (store.yahoo.com), delete them, and try again. If you are having any trouble, email or give us a call, we will get you an invoice. We offer USPS Priority Flat Rate Boxes, but Yahoo stores does not work with this shipping method yet. If you are dissatisfied with your shipping quote, drop us a line for a new quote. If you can only keep one item in your "shopping basket" at a time, please make sure you are not blocking "cookies" for our site or Yahoo! store or shopping. If you look at your "cookies" ours should be under store.yahoo.com. The "cookie" is solely used for keeping track of what's in your "shopping basket". For example,if you lose your connection, you can come back and pick up shopping where you left off. The cookie does not track or contain any personal information other than your shopping basket contents. Transformers, and custom made items, may be out of stock from time to time. We have a large amount of ampbuilders, and small parts companies, who deplete our stock before our next run of parts is completed. There is no way to predict this and you will be notified if your order cannot be filled in a timely manner. Frequently Asked Questions: NOTE: When ordering if you use the USPS shipping option you will have to wait for the package to be physically taken to the post office so chances are it will not ship the same day you order. We usually only get a chance to make two runs to the post office per week so depending on where your order falls it could be up to three days until it ships. If you need an order quickly please give us a call to discuss expedited options. Note: Insurance is not available for USPS first class shipping so if your package is lost or damaged we cannot replace it for you. Please use priority shipping options if this is a concern for you. PICK UPS: Hours for pickups are by notification in your email. Please make sure you have an email from Lisa that your order is ready and the time it is available before making the trip here. Warranty Terms Tube Questions Other Questions Back to Home Page Here's some customer feedback on us. This is a great company who delivers quick and cares about the customer!!! Arrived just fine and well-packed. Many thanks :-) Seller RECOMMENDED ! Just finished the build- amp sounds AWESOME! Recommend seller and product. THX! Thanks for a great tidy and completed amp super rigid package Thx for your help Excellent seller, good communication, very customer focused. Thanks!!!! Items were very well packed/pretty swift as was from overseas/would deal again++ Top Quality kit! Excellent Price, Good Communication! Excellent Seller! AAAA++++ Super ebayer super packing will be back AAAA+++++++ transformer works great in my ampeg jet, thanks Did the trick, I now have reverberationnnnnnnnnnnnnn! Thank you! item exceptional quality, extra fast delivery, will definitely buy againAAAAAAA+ Excellent international seller. Good communication, Item as described Received so fast my soldering iron hadn't even heated up! These guys were flipping amazing with getting back to me on my questions. A1+A1+ You can see these, and over 7,000 more reasons to buy from us on ebay. Search seller: TriodeElectronicsInc Here's a customer email 04/10. "Hi, I recently purchased the 5E3 Chassis, turret board, and Magnetic Comp Classic Tone Power and Output transformers. I finished the build last weekend and am amazed at the overall tone of the amp. It is far beyond anything I could have expected. I think the Classic Tone transformers are just as good as other transformers that sell for 3 times the price. The layout on the site is easy to follow and really helped me with putting the amp together. I also wanted to thank you for the tech help. I emailed regarding the connections of the output transformer and received a quick and very helpful answer to my question. Thanks for greats products and service. Triode is my first choice for amp parts." Triode Electronics strives for customer satisfaction in all areas, the parts we choose to sell, to making sure all is right after the sale..... |
| Triode Electronics Inc.
St. Charles, IL 60174 USA Ph 773-427-8823 (773-HAS-TUBE) Hours for Tech Support & Customer Service by Phone are: 10:30 AM to 5 PM CT Monday-Tuesday-Thursday-Friday Or email: questions@triodestore.com Hours for St. Charles/Pickups are by Appointment |